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The economic effect from the introduction of the Electronic Queue system may amount to 30 million rubles a year

The Mayor of Kazan instructed to transfer the maximum number of municipal services to the electronic form.
Date: 20.03.2017 14:10

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(KZN.RU, March 20, Anton Nozdrin). The economic effect of the implementation of the system “Electronic Queue” in the administrations of all districts, as well as structural subdivisions of the Executive Committee, which provide the most popular municipal services, may amount to 30 million rubles a year. Rifat Hannanov, the head of the Information Technologies and Communications Department, reported this to Ilsur Metshin, the Mayor of Kazan, today on the Business Monday.

He said that the service will allow citizens to make an appointment through the portal of the municipal formation and reduce the waiting time for receiving services. In addition, users will be able to view the status of the appointment through their personal account. This system has been operating in the Kirovsky and Moskovsky districts’ administrations since March 2016. Residents can register for an appointment in 4 departments, providing 28 types of services. “Given that in 2016, the administration provided almost 13,000 services, the economic effect is 1 million 300 thousand rubles”, said R. Hannanov. According to him, the economic effect could amount to 30 million rubles a year with the total cost of implementing 3.5 million rubles for the introduction of the “Electronic Queue” in all administrations of the Kazan districts, the Department of Architecture and Urban Development, the Committee for Land and Property Relations.

As R. Hannanov said, the introduction of the system “Electronic Queue” is one of the directions of the city program for the development of information technologies and communications “Electronic Kazan” for 2017-2019. The program was approved by the resolution of the city's Executive Committee and is aimed at solving a number of tasks related to informatization of Kazan.

The speaker noted that half of the services provided in the city will be submitted electronically as part of the program by the end of 2019. 11 such services are available today. It is planned to translate the possibility of enrolling children in kindergartens and issuing archival certificates, extracts and copies of documents in electronic form in 2017.

Also one of the objectives of the program is to increase security at social facilities and organize video surveillance in public spaces. R. Hannanov said that today video surveillance is already organized in 12 parks and squares of the city, and this work will be continued. It is also required to organize a full monitoring of the security state at 782 social infrastructure facilities. Until the end of 2019, it is necessary to equip all objects with video surveillance systems, automatic fire alarms, warning and evacuation control systems, and console safeguarding.

The head of the profile administration gave Moscow as an example where the city budget finances no more than 7 video surveillance systems cameras in preschool educational institutions and no more than 15 ones in schools. “This number is sufficient for competent planning”, said R. Hannanov. The institution can install additional cameras at the expense of extra-budgetary sources.

Also, according to the speaker, it is necessary to connect all social objects to the optical fiber. At present, 164 objects in the city are connected to optics. This will solve the problem of data transmission channels.

R. Hannanov noted that the program “Electronic Kazan” is being developed. The section that defines the development of communication technologies in the city's territory, taking into account the growing need for high-speed data transmission, is currently being finalized.

I. Metshin instructed to continue the implementation of the program “Electronic Queue”. According to him, it is necessary to clearly prioritize the implementation of the program and translate the maximum number of services into an electronic form.

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